Contact

We're here to help

Have a question about your order, our products, or your Fielora experience?

Send us a message and our team will be happy to help.

Get in Touch

Customer Support

For questions about orders, shipping, returns, or products, please use the contact form on this page.

We aim to respond to customer inquiries as soon as possible.

Before You Contact Us

For questions about an existing order, please include your order number so we can assist you more quickly.

For shipping questions, please include your tracking number if one has already been provided.

Common Questions

Looking for a quick answer?

You may find what you're looking for on our:

FAQ
Find answers to common questions about the Fielora Paw Cleaner, ordering, and shipping.

Shipping & Delivery
Learn about processing times, delivery estimates, and tracking.

Returns & Refunds
Learn about our return and refund process.

Customer Support

Email:
fielora@25andco.com

Support Hours:
Monday to Friday

We'll do our best to respond as quickly as possible.

Fielora
For the love of your dog.

Cleaner paws. Cleaner home.